In-home Care Advisory and Search
A chronic illness placed a family in a difficult position as they sought the most effective way to provide in-home care for a sick relative. With an elderly family member’s health anticipated to decline over the next few years, they preferred to keep their loved one at home rather than move to a senior living facility. However, they had limited experience with in-home caregivers. Here are some of the challenges the family faced:
Gresham worked with the family to identify the support they needed, then facilitated introductions to experienced Domestic Advisors. Gresham then assisted the family choose the service provider that most closely matched their needs.
The Domestic Advisor helped the family prioritize key factors such as budget and compatibility. They provided guidance on the options of using an in-home care service agency or making a direct hire, outlining the pros and cons of each. Engaged to find a top agency in the local area, the Domestic Advisor offered emotional support and helped the family member transition from independent living to receiving professional assistance. They collaborated with the family’s point person and the agency during the caregiver selection process, addressing various challenges.
Gresham supported the Domestic Advisor with communication, problem resolution, and payment coordination. After the 90-day trial period, the family was pleased with the agency’s quality of service. They continued to engage the Domestic Advisor for ongoing agency management, communication support, and assistance with staffing searches, including finding a driver and housekeeper.